How do Live Video Sessions work?

By |July 31st, 2022|

You can also have a video session with your therapist where you see each other and talk with each other in a virtual face-to-face setting (similar to Skype or Facetime). To talk with your therapist via video, you will need to schedule a time with your therapist and log in to your therapy room at that time. Your therapist will then prompt you to start the video session. After you confirm, you will immediately begin video chatting with your therapist.

Can I go back and read the therapist’s previous messages?

By |July 31st, 2022|

Yes. You can always login to your account and read all the therapist's messages to you. This may help you in reflecting and remembering some of the guidance and input that you received. This is one of the main advantages of e-therapy.

How long can I use 24/7 DCT?

By |July 31st, 2022|

This depends on your needs and varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.

How will I pay for my 24/7 DCT membership?

By |July 18th, 2022|

Your membership payments will be charged to a credit card or PayPal on a recurring basis. If you accomplish your goals or if you find therapy with 24/7 DCT to no longer be helpful for any reason, you can simply cancel the subscription.

Can I be reimbursed by my insurance?

By |July 18th, 2022|

Yes. 24/7 DCT accepts Medicare & health insurance. Coverage and benefits for traditional therapy and therapy services change from one health insurance company to another and from plan to plan, but generally the following rules apply: You will just have to pay for co-pay if required by your health insurance company Please note that 24/7 DCT offers very affordable cash pricing options.

What is the role of 247dct.org?

By |July 18th, 2022|

The service is provided by independent providers who work directly with you. These providers are not employees of 24/7 DCT and the site doesn't oversee them professionally. Our mission is to build, maintain, and support a platform that lets users and therapists communicate effectively, and to facilitate this channel so they can get the most out of their interaction.

How can I be sure that this is an effective form of therapy?

By |July 18th, 2022|

There are many studies that confirm the effectiveness of the online medium for making life changes. For example, a study published by JMIR Publications and conducted by researchers from University of California - Berkeley, University of California - San Francisco, and the San Francisco General Hospital, concluded that “users of 24/7 DCT experienced significantly reduced depression symptom severity after engaging with the platform.” You can read the full study here.

Why 24/7 DCT a non-for-profit organization?

By |July 18th, 2022|

24/7 DCT - Digital Care Team is 501 (c)(3) organization created to increase mental health awareness and to provide excellent, affordable and convenient professional therapy for anyone in need.

How is my privacy protected?

By |July 18th, 2022|

We take your privacy and confidentiality seriously. We have built state-of-the-art technology, operations, and infrastructure with the goal of protecting your privacy and safeguarding the information you provide. It is important for us that you know exactly how your privacy and confidentiality is treated, for more information see our Privacy Policy. Everything you tell your therapist is confidential.

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